Service Delivery

IDM Dell One L3 (Remote)

Remote
Work Type: Full Time

About Company:


We are a global intelligent automation firm with a market-leading pay-as-you-go SaaS platform and proprietary automation accelerators that can optimise and scale enterprises digital programs. We provide end-to end-automation solutions through the advisory, implementation and managed services. Our cloud platform and industry-focused AI products, enable us to make automation accessible to every enterprise. We work with global clients across UK, Europe, US, and India, delivering value through our products and solutions.


Job Role:

IDM dell One- L3 Support


Responsibility:


The job holder is responsible for providing lead analysis, development and support primarily around the IDM platform, with potential to work on other systems

Dealing with day-to-day production problems & maintenance, providing

L3 support as required.


? L3 support coordination in a complex IDM environment. 

? Experienced with working with a complex middleware solution and team for joint issue diagnostics and resolution. 

? Investment banking experience. 


 

The job holder is responsible for providing lead analysis, development and support primarily around the IDM platform, with potential to work on other systems

? Dealing with day-to-day production problems & maintenance, providing L3 support as required.

? Managing and delivering a pipeline of small change work items through all stages of the IT lifecycle

o Requirements Capture and documenting

o Development to standards

o Testing including regression testing

o Packaging and deploying



Please share the details in below asked format with [email protected]


Name:

Contact No:

Current Location

Current CTC:

Expected CTC:

Official NP:

Available to Join LB:

Offer in Hand( If Any)

Official LWD (if any)



Thanks and regards

Recruitment Department

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